Lead Sales Consultant
Company: REMOVERY LLC
Location: West Covina
Posted on: January 24, 2023
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Job Description:
About RemoveryJoin us in our journey of normalizing tattoo
removal around the world! Removery is an innovative, collaborative
laser tattoo removal company. We take pride in our mission to make
a real difference in people's lives by supporting them as they
embrace change through their tattoo removal journey. Our vision is
to remain professional, genuine and approachable. Removery's
working environment is driven by a clinically proven,
human-oriented, removal process that achieves results! Our teams
feel privileged to play a role in empowering our clients to be who
they want to be. As such, Removery team members live by the values
of Trust, Passion, Purpose, Focus and Effectiveness. Studio teams
are highly trained and passionate about what they do. We strive to
make it easy for those with unwanted tattoos to remove them - in
the most accessible locations, with the best technology, in safe
and comfortable environments and with studio teams who will support
them throughout their journey.Removery was formed in 2019 through a
merge of the four leading tattoo removal brands in North America.
The underlying businesses have operated a combination of 20+ years
and have performed more than 600,000 treatments, enabling us to
offer clients an unrivaled treatment experience. Based in Austin,
TX, Removery is the only scaled, pure play provider of laser tattoo
removal services in the world. We use best in class technology
utilizing the innovative PicoWay laser equipment to remove tattoos
safely and effectively. The foundation is in place to build a
network of 400+ locations across the US, Canada, and Australia over
the next 5 years.Position SummaryYou will be a critical member of
our team as we continue to grow in the US, Canada, and
Australia.Our Lead Sales Consultants are vital members of the
business - driving consultative sales, educating new clients, and
delivering unmatched service as new clients come to us to begin
their removal or fading journey!Our expert marketing and contact
center team provide warm leads, along with accessibility to
follow-up with potential clients who have not purchased in the
past. We also ask that you showcase excitement around community
outreach to generate as much interest in our service as possible!
From there, your primary responsibilities include delivering a
warm, engaging consultative experience to our clients, educating on
the tattoo removal process from start to finish, working in
partnership with our Laser Technicians, and other
administrative-related tasks required for business
operations.Primary ResponsibilitiesClose sales and build strong
rapport with potential clients by demonstrating ethical sales
practices, educating, and showcasing the value of our approach,
service, and protocolsMaintain detailed client records - both new,
future potential, and referral clientsManage follow up process in
partnership with our contact center and marketing teams by
communicating with clients who have expressed an interest in tattoo
removal or fadingLead your Removery location in understanding of
KPIs, monthly targets, and reporting to ensure your team can
consistently set, monitor and exceed goalsConduct consultations
with new clients, educating them about the laser tattoo removal
processCommunicate realistic removal expectations and treatment
outcomesProven track record in negotiation and overcoming
objections in a consultative environmentAdministrative tasks such
as greeting clients, answering phones, responding to emails,
handling client payments, etc.Manage bookings in collaboration with
our contact centerDrive sales results through consultative
sellingEnsure client satisfaction by delivering superior customer
serviceCommunity networking and outreach in collaboration with our
Marketing team, to inform the public of our service offerings and
promotional opportunitiesBuild loyal referral relationships with
tattoo artists, businesses, and clientsParticipate in brand-wide
updates as well as regular Regional team calls and
meetingsRepresent the company brand, mission, and culturePreserve
visual and merchandising brand standardsConduct inventory to ensure
adequate products, promotional materials, branding on-hand to
exceed customer expectationsAdditional responsibilities, as
required for the success of the brandPosition RequirementsPassion
for the tattoo removal industry; awareness this is not 'just a job'
but an invitation to be an empathetic partner with our clients
through an emotional time in their lives2-5 years of B2C selling
experience preferredExcellent consultative sales and negotiation
experience in a retail, Medspa or similar setting
requiredComfortable, confident and competent in conducting client
consultations and selling our servicesMotivated by a quota-driven
environment tied to commissionSelf-motivated, entrepreneurial
mindset, outstanding communication, strong capability to identify
and solve problems independentlyEnthusiastic about the industry and
our brandDisplay consistent professionalism and a positive
dispositionExcellent interpersonal skillsPositive and professional
attitude and friendly demeanor, adding to our company cultureA
growth mindset: the ability to learn new skills and continue
learningAbility to work as part of a small team with a "can do"
attitudePassionate about helping peopleEnjoys working in a
fast-paced environment, with demonstrated agility in a high-change
environmentReliable and punctualInnovative and curious - bringing
ideas to the table to improve your location operationally and the
business as a wholeComfortable doing a variety of tasks and a good
multi-taskerBasic computer skills (Word, Excel, etc.) and quick to
learn technology; previous experience using Microsoft office and
booking software systems preferredAvailable to work flexible hours,
including evenings and weekends on a rotating scheduleRemovery
offers a stable, long-term career in a growing, rewarding,
fast-paced and fun industry. You will be part of a supportive and
close-knit team with room for advancement within the company, and
the opportunity to perform purposeful work. Removery is proud to
offer a competitive salary based upon experience, in tandem with a
competitive benefits package including:Comprehensive Medical,
Dental, and Vision with HRA option$50,000 group life insurance at
no cost to you! Plus, the option to purchase more3 weeks (120
hours) of accrued, paid vacationEight (8) company paid holidays401k
Retirement Plan, including company matching contributionA Team
Member Referral Bonus ProgramEmployee Assistance Program - benefits
to help you manage daily responsibilitiesCollaborative work
environment with an amazing cultureOngoing Comprehensive TrainingWe
are an Equal Opportunity Employer and do not discriminate on the
basis of race, ethnicity, religion, creed, sex, gender, gender
identity, pregnancy, national origin, ancestry, age, disability,
veteran status, marital status, genetic information, sexual
orientation, political affiliation or any other non-job-related
factors. We value diversity and are committed to building a team
that values an inclusive culture that represent a global
perspective of experiences, skills, backgrounds, and
expertise.deUGqgnNe0
Keywords: REMOVERY LLC, West Covina , Lead Sales Consultant, Sales , West Covina, California
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