Senior Customer Success Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Senior Customer Success Analyst, USA,
Remote.
Key Responsibilities
Create and maintain dashboards and reports that track key success
metrics
Analyze customer behavior, product usage, and retention data to
drive company strategy
Partner with Customer Success and Product teams to create and
implement initiatives that enhance onboarding, engagement, and
customer satisfaction
Required Qualifications
5+ years of experience in RevOps, Analytics, Customer Success Ops,
or similar roles
Strong analytical skills with fluency in SQL, Excel/Google Sheets,
and data visualization tools
Knowledge of customer journey mapping, satisfaction metrics
(NPS/CSAT), and customer success platforms
A self-motivated individual with natural curiosity and
initiative
Keywords: VirtualVocations, West Covina , Senior Customer Success Analyst, Professions , Vista, California
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