Support Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025
|
|
|
Job Description:
A company is looking for a Support Analyst to provide technical
and account management support for clients using their real estate
websites and CRM platform.
Key Responsibilities:
Learn and understand the real estate CRM and IDX website products
thoroughly
Troubleshoot technical issues and collaborate with platform experts
to resolve problems
Create and maintain clear documentation for client-facing and
internal knowledge bases
Required Qualifications:
High school diploma or GED required
1-3+ years of experience in customer support, product support, or
customer success in a SaaS environment
Proficient understanding of IT fundamentals, including hardware and
software troubleshooting
Experience with web-based help desk platforms and CRM systems
Real estate experience is a plus
Keywords: VirtualVocations, West Covina , Support Analyst, Professions , Vista, California
|
Click
here to apply!
|
