Field Support Technician

Company: Vanderhouwen
Location: Los Angeles
Posted on: April 26, 2024

Job Description:

Field Support TechnicianOur client is seeking a Field Support Technician to join their organization. The Field Support Technician will be responsible for providing on-site support, maintenance, and repair services for our forklifts and attachments at customer locations. This role requires exceptional technical expertise, strong problem-solving skills, and a customer-centric approach to ensure the efficient operation of our equipment and the satisfaction of our clients.This role is onsite in Los Angeles, California.Field Support Technician ResponsibilitiesRespond to technical support-related inquiries as required.Assist various dealers with product-related troubleshooting inquiries.Diagnose hydraulic, mechanical, and electronic malfunctions and assist with the required solution.Ability to travel where required on a scheduled and non-scheduled basis.Be able to make rational decisions concerning products, quality, and customer relations.Participate in various team-related functions and contribute technical opinions where required.Recommend process improvements to increase job efficiency and accuracy.Perform other functions as directed.Field Support Technician Qualifications7 years and experience with hydraulic/mechanical devices or products.Lift truck knowledge needed - Mobile Hydraulics/Lift Truck Systems.Excellent interpersonal, written, and oral communication skills.Ability to meet and respond to customers in face-to-face situations.Ability to participate in a team-concept environment.Basic computer skills, including Windows and MS Office.Strong mechanical aptitude and problem-solving skills.Requires a self-motivated and self-starting personality.Ability to read and interpret blueprints, and hydraulic and electrical schematics.Able to work effectively in a team environment, independently, and remotely.Ability to work with basic hand tools.Able to solve problems with limited resources.Strong electrical aptitude and problem-solving skills are preferred.Ability to drive a lift truck desired.Extensive travel.Must have a valid drivers license and good driving record.Preferred:Bilingual in English and Spanish is a plus.Salary: $63,000-$87,000/year. (DOE)BenefitsBenefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.About VanderHouwenVanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.#VHENGby Jobble

Keywords: Vanderhouwen, West Covina , Field Support Technician, Professions , Los Angeles, California