Maintenance Manager - Apt./Condo
Company: Goldrich Kest
Location: West Covina
Posted on: September 16, 2022
GK is recognized by the Los Angeles Business Journal as one of
Most Influential Family-Owned Businesses in Los Angeles Goldrich
Kest (GK) is a diversified real estate development and management
group of companies and partnerships. Its focus is to expand its
portfolio of proven and well-located properties including
multi-family, industrial, retail, commercial and congregate care
through acquisition and development while providing stable cash
flow to its partners and outside investors. Job Summary: Under the
Supervision of the Community Manager, the Maintenance Manager is
responsible to maintain the overall appearance and maintenance
needs of the community. Responsibilities include curb appeal;
supervise the maintenance staff; coordinate make-readies and move
ins/move out schedules; perform general maintenance repairs;
conduct preventative maintenance and oversee the
construction/rehabilitation needs of the apartment community. The
selected candidate will collaborate with the Community Manager for
the overall property in order to assist the leasing staff in
achieving the overall occupancy goals, and for assisting in
resident retention by providing a quality living experience for the
residents. Essential Functions: This job description should not be
interpreted as all inclusive. It is intended to identify the
essential functions and requirements of this position. The
incumbent may be requested to perform job-related responsibilities
and tasks other than those stated in this job description. Direct
and supervise the daily activities of the property's maintenance
team. Apply GK policies and procedures to all maintenance
operations of the community.
Prioritize work assignments and evaluate job performance of
maintenance associates. Ensure all work is completed according to
Collaborate with the Community Manager to coordinate the move-in
schedule and ensure the timeliness and effective completion of all
repairs in preparation for all new residents. Unit turns need to be
completed in 5 days.
Perform, schedule and supervise maintenance repairs throughout the
property including the common area amenities, resident occupied
units, and vacant units in preparation for new resident
Work with vendors to coordinate repairs. Ensure quality work is
Assist Community Manager in obtaining proposals from vendors as
Manage open service requests through Onesite. Work orders need to
be completed in 24-48 hours.
Communicates with the Community Manager regarding the status of
work and any potential issues, reporting anything that may be a
Budget and maintain an up-to-date supply inventory on all
equipment, tools, and supplies for the property.
Schedule, monitor and conduct preventative maintenance on various
equipment, electrical and plumbing systems, HVAC, swimming pool(s),
carpentry, dry wall, exterior structural and appliances.
Performs common area painting.
Conducts monthly lighting inspections and replacements of lights
Completes monthly and annual inspections on time. Follow up on any
issues needing improvement.
Keep work areas, maintenance shops, storage areas, equipment clean,
and well organized.
Consistently maintains a clean and attractive environment around
the leasing office, clubhouse, pool, and all common areas.
Picks up trash on the property and in common areas, which includes
but is not limited to, driveways, parking lots, curbs, trash
receptacles areas, exterior hallways, breezeways, laundry rooms,
mailrooms, and any other public areas.
Walks the property several times a day and picks up new debris,
including pet waste. Ensures pet stations are stocked and emptied
at all times.
Maintains the property's flowerbeds, plants, and grass area,
including pool cleaning or routine pool maintenance (including pool
Maintains clean laundry rooms, mailrooms, doors, and light fixtures
throughout property, as directed.
Ensure policies and procedures as well as safety and compliance
expectations are met.
Reports to Community Manager any inoperable vehicles on property,
leaks, mold, injury, criminal activity and ensures incident report
is submitted immediately.
Provide safety training and instruction for newly hired maintenance
Participate in safety meetings and perform all work duties in a
safe and efficient manner, in accordance with company safety
Respond promptly to resident complaints, concerns and requests.
Provide input to the Community Manager for performance reviews for
community maintenance associates.
Comply with GK Management career apparel requirements and require
compliance of maintenance associates.
A flexible schedule to include weekends, evenings and holidays.
Other Responsibilities: Lead, motivate and develop a successful
Comply with GK's key control policy by all maintenance associates,
vendors, and contractors. All keys must be secured and no keys can
be taken home with authorization from GK Management.
Presents a professional, efficient attitude to ensure resident
satisfaction while working within company guidelines.
Any other job duties or responsibility that may be assigned.
Knowledge, Skills and Abilities: Ability to interact effectively
with management, co-workers, visitors, and residents
Superior customer service skills
Strong attention to detail, organizational, time-management, and
problem solving skills
Ability to work independently
Ability to read/ speak/ write English language proficiently
Intermediate computer knowledge
Ability to perform professional level maintenance services
Knowledge of and ability to use simple tools and equipment
Ability to understand budgets and maintain expenses in line with
the budget Physical Requirements: While performing the duties of
this job, the employee is regularly required to talk and hear. This
position is very active and requires standing, walking, bending,
kneeling, stooping, crouching, crawling, and climbing all day. The
employee must frequently lift and/or move items over 60 pounds with
assistance. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus. Working Conditions
The majority of the work day is spent indoors performing repairs
inside of apartments and when performing computer related work.
Exposure to seasonal temperatures occurs during summer and winter
months. While performing the duties of this job, the employee is
frequently exposed to fumes or airborne particles, moving
mechanical parts and vibration. The noise level in the work
environment and job sites can be loud.
Keywords: Goldrich Kest, West Covina , Maintenance Manager - Apt./Condo, Professions , West Covina, California
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