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Apartment Maintenance Manager (Los Angeles Region)

Company: National Community Renaissance
Location: West Covina
Posted on: April 9, 2021

Job Description:

National Community Renaissance offers a comprehensive benefits package! "Together, we transform lives and communities!" National Community Renaissance (CORE) is seeking an Apartment Maintenance Manager (AKA Resident Services Manager or RSM) to join our--property management--team. CORE is one of the nation's largest non-profit affordable housing developers with over a 25-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents. National Community Renaissance C.O.R.E. Values: C OMMUNITY ---Through our high-quality construction and social services, we build great communities where our residents and neighbors can thrive. O PTIMISM ---We believe in the ability of people to strive for better lives, and we help provide them with the means to achieve their dreams. R ESPECT ---We serve our residents, partners, and employees with utmost respect. E XCELLENCE ---We strive for the highest standards in design, construction, property management, and customer service. National Community Renaissance offers a comprehensive benefit package including, medical, dental, vision, 401(k) plan with match, Life Insurance, LTD, FSA, paid holidays, vacation, and sick time. About the Job: The Regional Services Manager reports directly to the VP of Capital Projects. The Regional Services Manager coordinates with respective Regional Property Managers on a daily basis and is responsible for managing all maintenance personnel, sub-contractors and vendors in the performance of all phases of maintenance and minor construction for the apartment community. RESPONSIBILITIES

  • Maintain and keep apartment interiors and exteriors in superior condition.
  • Ensure maintenance shops are organized and safe.
  • Provide Property Managers with updates of all maintenance performed, all areas of concerns, and personnel status.
  • Oversee all CORE properties to ensure conformance with the Resident Service Department Operating Manual.
  • Decrease expense in maintaining CORE properties.
  • Control expenditures, inventory and tools.
  • Directly responsible for major troubleshooting.
  • Conduct safety meetings.
  • Continuously trains and develops personnel to achieve maximum growth potential.
  • Recruit and select only the highest qualified individuals.
  • Manage personnel with declining performance standards ensuring standards are maintained.
  • Conduct bi-annual evaluations.
  • Review all other evaluations within the department.
  • Create and maintain a positive, stimulating and safe working environment.
  • Other duties that may be needed or required as directed by the Regional Manager.
  • Achieve customer satisfaction through responsiveness to needs, enhanced communication and unparalleled professionalism.
  • Manage all special projects.
  • Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employee's home.
  • Other duties as requested. SKILLS
    • Must possess ability to serve as a resource to others in the resolution of complex problems and issues.
    • Rely on experience and judgment to plan and accomplish assigned goals. May orient, train, assign and check the work of lower level employees.
    • Ability to work with and understand persons of all ethnic and family backgrounds.
    • Must demonstrate initiative, professionalism, integrity and exercise confidentiality in all areas of performance.
    • Maintain work pace appropriate to given work load.
    • Perform complex and varied tasks.
    • Relate to others beyond giving and receiving instructions.
    • Basic budgeting knowledge and understanding.
    • Ability to forecast future projects and forward plan. EXPERIENCE The Regional Services Manager should have the following minimal knowledge, skills and abilities:
      • Must reside within the geographic territory which they oversee.
      • Five or more years of experience in a supervisory role within apartment maintenance.
      • High school education or equivalent is needed with proficiency in both verbal and written communication skills. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
        • Exposure to various types of weather conditions.
        • Standing, walking
        • Pushing/pulling
        • Twisting/carrying
        • Working with hands
        • Driving - must have a valid driver's license and updated automobile insurance in order to drive for business purposes or have reliable transportation.
        • Operate computer and office equipment National Community Renaissance is an equal opportunity employer. Apply Now with our quick 3 minute Application! * Fields Are Required What is your full name? First Name How can we contact you? Email Phone Number Number Type What is your preferred method of communication?

Keywords: National Community Renaissance, West Covina , Apartment Maintenance Manager (Los Angeles Region), Professions , West Covina, California

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