Digital Care Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Supervisor, Digital Care.
Key Responsibilities
Supervises a team of social media specialists and customer support
representatives, providing leadership in operations analysis and
performance management
Collaborates with internal organizations to ensure consistent
messaging across social media platforms and expands the company's
social presence
Engages with customers in real-time on social platforms to deliver
superior customer service and monitors productivity in accordance
with established policies
Required Qualifications
Bachelor's Degree preferred, or a combination of coursework and
experience
2-5 years of relevant work experience
Experience in managing customer service operations, particularly in
social media
Ability to work flexible hours, including nights and weekends
Demonstrated ability to exercise independent judgment and
discretion in significant matters
Keywords: VirtualVocations, West Covina , Digital Care Supervisor, Other , Vista, California
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