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FT Call Center Representative - Work From Home

Company: Spatial Front, Inc
Location: West Covina
Posted on: January 19, 2023

Job Description:

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year - As a Call Center Rep you'll: Communicate with broadband providers, government entities, and consumers and provide stellar support to customers through phone calls, email, and potentially other messaging services; Document the nature of the interaction in FCC's ticketing system; Promptly and accurately discern the filer's issue; Escalate inquiries to Tier 2 support or to FCC staff, when appropriate; Identify trends related to customer inquiries and provide regular feedback to management as needed; Create and/or edit knowledge documentation articles...Hiring Fast > >

Keywords: Spatial Front, Inc, West Covina , FT Call Center Representative - Work From Home, Other , West Covina, California

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