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Service Advisor

Company: Mercedes-Benz of West Covina
Location: West Covina
Posted on: November 22, 2022

Job Description:

Position Qualifications: Minimum of at least 1 year of Service Advisor experience at an authorized factory dealership (Preferably high line brands i.e. Mercedes Benz, BMW, Porsche, Lexus, etc ) - (Express Service Advisor tenure does not apply) Must have knowledge and experience with CDK DMS system and programs Negotiable Signing Bonus Up to 3 months of guarantee pay Up to 1 week paid vacation after 90 days Sales experience and knowledge is required Strong character and work ethic Strong verbal and documentation skills Ability to maintain a professional appearance Ability to pass a background check and drug screen Excellent customer service skills and communication skills Dependable, responsible Team Player with a positive attitude Self-starter with ability to work well as part of a team or independently Position Responsibilities: Acts as a liaison by representing the center to service clients and the client's interest to the Service Center Serves as a liaison between the Service Manager, Shop Foreman, Parts personnel, Technicians and Warranty Administration Identifies the need for, sells, and schedules service work Inspect vehicles and apply proper resources (vehicle history, key reader etc,) to accurately identify and verify vehicle mileage and service needs. Refer to service history, inspect vehicle, and recommend service to clients, identify repeat repairs for expeditious conclusion in customers best interests. Responsibly promote the sales of appropriate services, parts, and accessories. Write and verify accurate repair orders and include supporting documentation. Administer new and used vehicle warranty repairs in accordance with warranty specifications.Thanks for giving our advert a read. Business is picking up at Envision Motors, especially on the service side of the business! Envision Motors in So Cals fastest growing dealership with many growth opportunities. Here at Envision we focus on customer satisfaction, employee career development, and a "best practice" operational philosophy. We find that focusing on employee experience stems from the realization that the key to any successful business begins with the employee and what drives their ambition. We're going to emerge from the COVID-19 crisis stronger; positioned to continue our tremendous growth for years to come. So if you are a hard worker, ready to put everything you have into a great company and great career, APPLY TODAY! Professional attire (e.g. Shirt/Tie) is required, a copy of your resume and a pen is required for you to bring with you. Mercedes Benz of West CovinaJob Type: Full-timePay: $4,000.00 - $25,000.00 per monthBenefits: 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insuranceShift: 10 hour shiftApplication Question(s): Do you have experience with CDK?Experience: Service Advisor experience at an auth. factory dealership: 1 year (Required)License/Certification: Driver's License (Required)Work Location: One location

Keywords: Mercedes-Benz of West Covina, West Covina , Service Advisor, Other , West Covina, California

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