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Remote Senior Helpdesk Support Specialist

Company: VirtualVocations
Location: West Covina
Posted on: September 23, 2022

Job Description:

A financial services and investment firm has an open position for a Remote Senior Helpdesk Support Specialist.

Must be able to:
Provide IT support for devices
Support end-users in their use of applications & troubleshooting technical issues
Evaluate and prioritize customer support requests
Skills and Requirements Include:

Associate degree preferred or minimum of 2+ years of experience in a technical support environment
Strong technical support background
Experience using ticketing system to manage and track incidents
Dedicated home office space and hard-wired internet connection

Keywords: VirtualVocations, West Covina , Remote Senior Helpdesk Support Specialist, Other , West Covina, California

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