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Bilingual Spanish Field Service Technician

Company: Nielsen
Location: West Covina
Posted on: September 16, 2022

Job Description:

*Nielsen - HIRING IMMEDIATELY!**Perks** *Company provided car that includes insurance, gas, and maintenance (save on average $8,000 per year). ** *Comprehensive benefits package available on day 1 of employment** *Base Salary plus Performance Bonus** *Paid overtime**Nielsen follows CDC guidelines. This position is a combination of in Field and Phone work. Nielsen will provide you with the (PPE) "Personal Protective Equipment" needed to be protected in the Field.**What are some Field Service Technicians Responsibilities: ** *Establish and maintain long term relationships with assigned Nielsen Families/Households** *Install Nielsen measurement equipment in newly assigned Nielsen Families/Households** *Ensure collection and transmission equipment is properly installed and configured to transmit necessary audience data** *Respond to calls from assigned Nielsen Families/Households and ensure equipment is maintained and operating effectively** *Prioritize, schedule and complete all work in compliance with established policy and guidelines in assigned territory** *Accurately collect and report demographics and audience information using Nielsen proprietary software** *Educate and coach Panel Members on proper operation and usage of Nielsen equipment** *Negotiate and maintain cooperation of Panel Members, solicit additional participation in Nielsen samples, such as PC measurement, portable video, and others**What are the Qualifications: .** *Ability to bend and lift television sets.** *Some technical skills which may include: previous experience with consumer electronics, software systems, and networking knowledge** *Superior customer service skills** *Organizational and time management skills** *Identify problems and troubleshoot data/equipment** *Minimum High School Diploma/GED OR 2+ years equivalent work experience** *Must have a valid Driver's License**About Nielsen: **Nielsen fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field Organization, made up of individuals who directly connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. Any home, in any area could potentially become a Nielsen Household*Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Parental leave* Tuition reimbursement* Vision insuranceSchedule:* 10 hour shift* 8 hour shift* Monday to Friday* Weekend availabilitySupplemental pay types:* Bonus pay* Signing bonusApplication Question(s):* This position requires being in the field 95% of the time. Are you comfortable going into people's homes?Work Location: On the road

Keywords: Nielsen, West Covina , Bilingual Spanish Field Service Technician, Other , West Covina, California

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