Resident Experience Partner
Company: Merrill Gardens at West Covina
Location: West Covina
Posted on: May 15, 2022
Job Description:
RESIDENT EXPERIENCE PARTNER - Grow your career with Merrill
Gardens!Merrill Gardens, a privately-owned family company with a
proud history of success is currently hiring a Resident Experience
Partner (REP) at Merrill Gardens at West Covina: Part Time
Receptionist Who May Assist Other Departments (Activities, Dining,
Etc.) . Apply now to join one of the most respected senior living
operators in the country!Protecting the health and safety of our
residents and team members is a top priority! Access to COVID-19
vaccines is available and is required for all of our team members.*
Yes You Can have a meaningful Career!Watch This!
https://www.youtube.com/watch?v=EfHJiSZrqjg&t=24s We offer our
employees:
- Highly competitive pay and benefits!
- Benefits include medical, dental, vision, 401(k), paid
vacation, holidays, and more!!
- Daily complimentary meals!
- A rapidly growing company with opportunities for
advancement!
- Company sponsored training!If you are someone with:
- A High school diploma/GED required.
- One or two years related experience, training, or equivalent
combination of education and experience.
- Senior living experience preferred.
- At least 18 years of age.
- Ability to obtain first aid/CPR certification within 30 days of
employment
- Ability to meet physical demands of the position
- We want to talk with you!We want to talk to you!Consider
applying to become a REP with Merrill Gardens!Our Resident
Experience Partners (REP) at Merrill Gardens:Is a key component in
the overall operations of the community. This multi-faceted
position will be assigned a home department but can work across
multiple departments. With proper training and applicable
certifications, the REP is able to deliver customer service and
community support in the following areas: activities, concierge,
dining, housekeeping, maintenance, care and reception.Activities -
Assists the Active Living Program Director with all social
activities in and out of the community. Help conduct activities
that deliver vibrant cultural, physical, intellectual, educational,
spiritual, social, service/volunteering, and special interest
activities based on resident needs and input.Care - Assist
residents with activities of daily living including dressing,
meals, laundry, and general care.Concierge - Helps satisfy
customer-driven requests for services that are typically found
outside the community. This process includes all activities from
the initial receipt of request to coordination and delivery of the
product and service.Dining - Whether in the dining room or
providing room service, responsible for ensuring residents are
receiving meals efficiently. Maintains the Standards of Excellence
established by Merrill Gardens for cleanliness, customer service,
and proper deliver in an organized and timely fashion. Assist in
the preparation of breakfast, lunch, and dinner meals as well as
special events as directed by the Chef. Performs various kitchen
cleaning and storage activities.Housekeeping - Upkeep of resident
apartments and common areas throughout the community to ensure all
areas are clean, neat, sanitary and safe fore residents, guests,
and team members.Maintenance - Assists in the physical upkeep and
maintenance of both interior and exterior building(s) and
surrounding property. The goal is to maintain the building and its
furnishings and finishes in good repair and ensure all systems
follow applicable safety and fire regulations and federal, state,
and local codes.Reception - Provides the first impression visitors
have of Merrill Gardens Front Desk and is responsible for greeting
visitors, answering the telephone, and maintaining the front office
area in a neat and organized manner. We are proud to be certified
as a Great Place to Work two years in a row 2018 and 2019 - ranked
in the top tier in the country for exceptional
workplaces!http://fortune.com/2018/09/27/best-workplaces-for-aging-services-2018/https://fortune.com/2019/08/22/best-workplaces-for-aging-services-2019/Merrill
Gardens was recognized as 2016 Family Business of the Year!Our
mission is to provide an inspiring environment for our residents,
families, and team members where every life is defined by the
possibilities.If you are a team focused individual with a deep
commitment to customer service, please start the online application
process to become part of the Merrill family!Merrill Gardens is an
Equal Opportunity Employer *Requests for Religious or Medical
exemptions are available upon request.JB.0.00.LN
Keywords: Merrill Gardens at West Covina, West Covina , Resident Experience Partner, Other , West Covina, California
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