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Correspondence Clerk

Company: Progressive Management Systems
Location: West Covina
Posted on: November 22, 2021

Job Description:

Full-time Correspondence Clerk, West Covina, CA

Job Description

  • Process incoming correspondence in Docushare queues, by sending to collection floor for further follow-up, responding with a letter or sending account to RML queue for client data.
  • Process incoming faxes by updating DBCC, imaging to Docushare, and forwarding info to the appropriate party for follow up.
  • Processes all of the Disputes and ID Disputes that come through E-Oscars.
  • Creates and mails out all necessary outgoing debtor mail.
  • Logs all incoming bankruptcy paperwork in DBCC and forwards onto client where necessary
  • Keeps management informed of area activities and of any significant problems.
  • Data research and multitasking; must be able to read client notes, maneuver thru the collectors working screen,
  • Data entry; must learn company standard abbreviations and codes
  • Skip tracing
  • Attend all training classes (must pass all training tests given)
  • Self-motivated and results-oriented
  • Other duties as assignedQualifications:
    Education/Certification:
    • High school graduate.required Knowledge:
      • Strong business letter writing skills.
      • A basic understanding of data entry.Experience Required:
        • 1 year of clerical and/or data entry experience.Skills/Abilities:
          • Intermediate to Advanced Knowledge of Microsoft Word
          • Proficient in the use of Microsoft Excel
          • Well organized and detail oriented.
          • Proficient typing ability.
          • Able to use standard office machines.
          • Excellent grammar, spelling and writing skills
          • Type 45wpm accurately
          • Ability to proofread and correct documentsBenefits offered:
            • Partial work from home (while allowed) - must be able to work in the office in West Covina, CA when needed
            • New hire incentive bonuses after completion of training and 3rd and 6th month.
            • Spanish speaking raise (must pass test)
            • Ability to earn bonus days off
            • Observed and paid legal holidaysWage range Offered: $16.00-$18.00 (hourly paid is based on experience)

Keywords: Progressive Management Systems, West Covina , Correspondence Clerk, Other , West Covina, California

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