Technical Customer Support Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Care Team Representative to provide
technical support and enhance customer experience.
Key Responsibilities
Provide Level 1 & 2 technical and functional support via various
communication channels
Develop and maintain support resources, including manuals and
knowledge base articles
Collaborate with engineering to identify and resolve software
issues
Required Qualifications
2+ years of experience in a Technical Customer Support or Software
Support role
Experience with academic work habits and requirements preferred
Knowledge of data privacy regulations such as HIPAA and GDPR
preferred
Salesforce CRM experience is a plus
Keywords: VirtualVocations, West Covina , Technical Customer Support Specialist, IT / Software / Systems , Vista, California
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