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Used Car Buyer

Company: Norm Reeves
Location: West Covina
Posted on: August 6, 2022

Job Description:

Job DescriptionThe Used Car Buyer will coordinate the purchase of resale vehicles on fair market value and the process to acquire the vehicles from various avenues. They will be responsible for working with internal groups to complete the acquisition and disposal of the vehicles and ensure that all requirements are met. This person will also work with dealership customers to appraise their vehicles.The Used Car Buyer will promote the company's core values and can positively influence the team's success. The Used Car Buyer must display great work ethics, inspire the team to have a "can do" attitude in the face of change, and exceed expectations for Customer Service Index, profitability, and specific departmental metrics.What You'll Do:

  • Responsible for all faces of acquiring a used-car inventory through, direct contacts, generated leads, off site auctions, dealers, internet inquiries from customers or any other available avenues
  • Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle
  • Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles
  • Appraise vehicles, understand vehicle condition, negotiate price, make financially sound purchasing decisions, and insures timely processing of all purchases
  • Deliver a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner
  • Generate leads and create appointments by researching the available used car market
  • Work with sales department and reconditioning center to understand the needs, recommend on proper disposal channel and price vehicles
  • Knows and understands equity and values, and is able to explain depreciation to the guest
  • Work with reconditioning center to determine if needed repairs are completed internally or outsourced
  • Manage the remarketing of the purchased vehicles, list for sale, pricing, marketing and setting discounts
  • Develop and run reports, analyze results of purchase and sell process
  • Identify and manage process improvement projects to improve the purchase/sell process and profitability
  • Make recommendations and give expert advice on the proper disposal of the units, pricing and discounts
  • Resolve complaints from the end-user if issues arise after resale by determining if the company covers the expense to make repairs or not
  • Other projects assigned as needed by managementWhat You'll Need:
    • A valid driver's license and acceptable driving record
    • A valid sales license for the state
    • High school diploma or equivalent
    • At least three years related automotive retail sales experience
    • Experience with the reconditioning process
    • Experience with used car acquisition
    • Strong communication and negotiating skills are a must
    • Sales and trend forecasting abilities
    • Excellent verbal and written communication skills
    • Excellent interpersonal and customer service skills
    • Excellent organizational skills and attention to detail
    • Ability to prioritize tasks and to delegate them when appropriate
    • Ability to function well in a high-paced environment
    • Proficient with Microsoft Office Suite or related softwareWhat We Offer:
      • Free training opportunities
      • Advancement opportunities
      • Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
      • 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
      • Paid Time Off and Holidays
        • 1st year is up to 6 PTO days
        • 2nd to 4th year is 11 PTO days
        • 5+ years is 16 PTO days
        • 6 Holidays per year
        • Medical (PPO), Dental (PPO & HMO) and complimentary Group Life Insurance
        • Employee Referral Bonus Program
        • Company Partner Discounts
        • Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
        • Generous Company Partner Discounts on sales, service and parts at our many locationsPowered by JazzHRPQ6wHDqg9Z

Keywords: Norm Reeves, West Covina , Used Car Buyer, Hospitality & Tourism , West Covina, California

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