Retail General Manager
Company: Office Depot
Location: West Covina
Posted on: June 20, 2022
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Job Description:
ResponsibilitiesAt Office Depot -/OfficeMax -, every leader is
responsible for growing total sales and services within the
location. The General Manager has ownership and is responsible for
achieving results for Sales, Services, Operations Profit, and
Customer/Community relationships and drives the overall customer
experience and sales service culture within the location. Has
accountability for managing sales performance and identifying sales
opportunities. Develops overall store strategies and tactics to
achieve sales results and operational goals, increase conversation
rates, and drive customer traffic into stores. Ensure maximum sales
and profitability by focusing on key business initiatives.Owns
associate training and development, talent assessment, identifying
and developing top talent, and succession planning. Provides
positive and constructive feedback, and appropriate coaching and
counseling. This person will lead, motivate and inspire associates
to create a customer/client first environment resulting in a
memorable and positive customer experience, is actively engaged
with the local community and hosts in-store events with small and
medium businesses (SMB) to build strong client relationships,
improve customer retention, and increase brand awareness and
loyalty.Responsible for hiring; merchandising, operations, and
execution of store and company standards in addition to resolving
associate and customer relations' concerns and partnering with
respective business partners on a timely basis. Responsible for
performance management of all associates and fostering a positive
and inclusive workplace environment. Is an active Change Champion,
initiating and supporting company changes.Pay, Benefits & Work
ScheduleOffice Depot -/OfficeMax - offers competitive salaries, a
benefits package, which includes a 401(k) and more, along with
plenty of opportunity to move and grow within our
organization!Equal Employment OpportunityOffice Depot -/OfficeMax -
is committed to providing equal employment opportunities in all
employment practices. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex (including pregnancy, childbirth, lactation and
related medical conditions), gender (including gender identity and
expression), ancestry, national origin, citizenship status, marital
status (including registered domestic partnership status), age,
physical or mental disability, medical condition, genetic
information, military and veteran status, sexual orientation or any
other characteristic protected by federal, state or local law.We
will consider for employment qualified applicants with arrest and
conviction records.Fair Chance OrdinanceWe will consider for
employment qualified applicants with arrest and conviction records
City & County of San Francisco Fair Chance Ordinance
Keywords: Office Depot, West Covina , Retail General Manager, Executive , West Covina, California
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